GDPR Compliance for Mobiles

The intention behind GDPR 2018 is to ensure that companies keep all data they touch secure, this includes any data that is used or stored on mobile devices.

The main requirements of GDPR that affect all mobile devices are:

  • To have the ability to containerise and locally store information that limits access to personal data to an “as needed” basis.
  • To have the ability to manage mobile devices and laptops remotely.
  • To have comprehensive encryption of data at rest and in motion.
  • To have the ability to remove personal data upon request.

The best way to comply with the new regulations is with Mobile Device or Unified Endpoint Management software.

IBM MaaS360 with Watson cognitive Unified Endpoint Management provides one window to manage and secure your mobile devices, laptops and desktops, including their users’ apps, content and data.

MaaS360 can support your GDPR compliance goals with features that include containment, cognitive insights and contextual analytics.

To find out how MaaS360 can help you, we can set up 30 day free trial with no obligation.

Contact us for more information or to set up your 30 day free trial.

30 Day Free Trial

Huawei P20 Pro

The Chinese manufacturer’s latest smartphone has three rear cameras with a 40 megapixel main sensor. With exposure times of up to six seconds and the application of artificial intelligence, it can take photos in near-dark conditions without using its flash or a tripod.

Huawei is the third bestselling smartphone brand in the word, after Apple and Samsung. They expect the P20 to put them into first place.

But in the U.S., there have long been worries that the company could be used as vehicle for Chinese spying and the US government have reportedly blocked sales of Huawei’s devices.

In 2012, United States Congressional Intelligence Committee labelled Huawei, which was founded by a former Chinese military engineer, as a national security threat. Michel Juneau-Katsuya, former chief of Asia-Pacific Operations for the Canadian Security Intelligence Service stated “The concerns are very legitimate, they echo and sum up the discussions which have been going on within Western intelligence agencies for many years now,”

China has been accused on numerous occasions of launching cyberattacks. In 2014 the U.S. government charged members of the Chinese military with hacking into American corporations, and a former Nortel employee believes the country's spies hid within the former Canadian telecommunications giant's networks for years.

But some believe the accusations may be less about national security, and more about the U.S. protecting its own interests.

Richard Yu, chief executive of Huawei's consumer products division, told the BBC that the Americans feared his company was "too competitive [and] too strong".

So, to take first place, Huawei will need to throw everything that it's got at the European market.

With data security being such a hot topic, how do you feel about entrusting your data to a Huawei?

SIP Trunks

Does your business consider customer service and support to be important?

Missed calls have the potential to impact the service and support you provide your customers and damage your reputation. If service availability is key to you, then the best outcome of an outage is to not notice it has even happened in the first place.

Our SIP trunking solution gives your business telephone system access to the PSTN and provides a more flexible and lower-cost alternative to ISDN for inbound and outbound voice calls. Our resilient designs are engineered to cope with any situation and maintain seamless telephony uptime.

Whether you need to make sure your customers can contact you in an emergency without your business incurring high call-forwarding costs or you just want to have the confidence your callers can always get through during peak times, our SIP trunking solutions provide a business-grade solution.

Talk to us now to see how we can help you make sure you’re always contactable, whatever the circumstances.

If you’d like to find out more about upgrading to SIP Trunks then please get in touch or click here for more information.

Ingrebourne Links Golf and Country Club. A successful leased fibre broadband, copper and hosted VoIP telephony project.

Horizone has been working with Aveley Leisure since 2015 when the the project was in the planning stage.

We were asked to provide internet access and telephony. The clubhouse was to be packed with state-of-the-art exercise equipment and multi-media, together with CRM and a variety of other applications, all connected to the cloud.

As you can imagine, there was just a huge empty site at the time and we knew from our work at their driving range that standard ADSL broadband was abysmal and completely inadequate for a project of this size.

The only practical option was a leased fibre line but there were two issues. A normal order for this kind of service requires not only a pre-existing building but a pre-existing comms cabinet in which to terminate the fibre. We couldn’t wait until the clubhouse was built to order the fibre. nd Secondly we needed to know how much it was going to cost to get the fibre to the property.

Irrespective of who bills the customer and whoever is the wholesaler, the infrastructure always involves Openreach. We found the engineer in charge of analogue telephone line installations for that area. We met him on site and lifted a few manhole covers. Amazingly there was existing fibre running down the street past the boundary. Openreach provided the ground box lids and ducting to stretch the 100 metres from the boundary to the clubhouse. All this was installed by the client while Openreach took care of the work required to join their ducting to the existing street duct. All the materials provided by Openreach and all their work on the highway to the boundary was free of charge.

By May 2017 the clubhouse was a hive of activity with what looked like a hundred people in high-viz jackets and hard-hats swarming all over it. There was a comms room and a comms cabinet, so we were ready for installation. By this time we had personally enlisted the help of Openreach’s fibre engineer for that area. We all worked together to get the fibre and the copper line from the street to the cabinet.

We use Gamma as our telecoms wholesaler. They are the biggest indepenent telecoms wholesaler in the UK with professionals in every field. They provided a Cisco router pre-programmed to handle simultaneous voice and data over the fibre. We commisioned the service and patched it in to our Horizon hosted VoIP telephone system – seven Polycom VVX410 desk phones and two Yealink cordless phones. We patched the copper telephone line into the elevator for their comms and bingo!

The cost? Our charge will be virtually zero. We provided the consultancy, installation, Cisco router and phones free of charge. Openreach paid for all the ducting and ground boxes and all their work on the highway was free. Installation and activation of the fibre was free. The client paid for the two ground boxes and the labour involved in the ducting installation.

Horizon Hosted VoIP Brochure

Polycom VVX400 Series Data Sheet

Ingrebourne Links Golf and Country Club

EU mobile roaming fees 'may still catch you out'

Roaming charges, which are added by mobile operators for calls, texts and internet browsing when phone users are abroad, will be abolished from 15 June.

It means UK travellers can use their regular allowance anywhere in the EU.

But Which? warned exceeding allowances would still be chargeable while roaming territories varied between companies.

It said different providers included different countries in their roaming territories, such as the Channel Islands and Switzerland.

Exceeding agreed minutes, texts and data would still be charged in the EU as it would in the UK, with providers charging different rates, it added.

"Many will reap the benefits of these changes and will no longer be put off from making calls abroad," said Alex Neill, Which? managing director of home products and services. "However, it is important that you take a close look at what is or isn't included in your current mobile deal. Not knowing what's included could lead to some surprising charges on your next bill."

The Roam Like Home legislation is aimed, in part, at preventing consumers being caught out by huge bills when downloading films or other data during their European holidays.

There have been a number of cases when mobile users have been landed with bills for hundreds of euros or pounds.

Critics of the ban suggest the loss of revenue for mobile phone companies could push up prices in general, including prices for non-travellers.

There have been lengthy negotiations between EU officials and the mobile phone operators over the ban.

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